1. Information we collect
We collect information you choose to provide when you contact us, request a quote, become a client, or communicate about a website or service. This may include your name, business name, email address, phone number, billing details, project information, support messages, and any files or credentials you intentionally provide for the work.
We may also receive basic technical information when you visit the website, such as your IP address, browser type, device type, referring page, pages viewed, and approximate location derived from an IP address.
2. How we use information
We use information to:
- respond to questions and service requests;
- prepare proposals and provide contracted services;
- manage hosting, website care, updates, support, billing, and account records;
- protect our website, clients, systems, and services from misuse or security threats;
- improve website performance, content, and customer experience;
- send administrative, service, or billing communications; and
- comply with legal and recordkeeping obligations.
3. Cookies and analytics
Our website may use necessary cookies and similar technologies to support basic operation, remember preferences, measure traffic, or understand how visitors use the site. Browser settings can be used to block or delete cookies, although some website features may not work as intended. If we use analytics or marketing tools, those providers may process technical usage information under their own privacy terms.
4. Contact forms and communications
Information submitted through a contact form is used to respond to you and evaluate or provide requested services. Email and form messages may be retained as business records and may pass through our website hosting, email, spam-filtering, or form-delivery providers.
5. How we share information
We do not sell personal information. We may share information with service providers that help us operate our business or deliver services, such as hosting, cloud storage, email, payment, accounting, security, analytics, domain, software, and professional-advisor providers. We limit sharing to what is reasonably necessary for the task.
We may also disclose information when required by law, to respond to valid legal process, to protect rights or safety, to investigate fraud or abuse, or as part of a merger, acquisition, financing, or sale of business assets.
6. Client website data
When we manage or support a client website, we may process information stored in that website on the client’s behalf. The client controls that information and is responsible for its own privacy notices, permissions, and legal obligations. We access client data only as reasonably needed to provide support, hosting, maintenance, recovery, security, or other agreed services.
7. Data retention
We retain information only as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and tax records, resolving disputes, enforcing agreements, and meeting legal obligations. Retention periods vary by the type of information and the service involved.
8. Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No internet transmission, website, or storage system is completely secure, so we cannot guarantee absolute security.
9. Your choices and rights
You may ask us to correct or update information you have provided, request deletion where appropriate, or opt out of nonessential marketing communications. Depending on where you live, additional privacy rights may apply. We may need to verify your identity before completing a request, and certain records may be retained when required for legal, security, billing, or legitimate business purposes.
10. Children’s privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can review and remove it when appropriate.
11. External links
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and Webspace Publishing is not responsible for their content or privacy practices.
12. Changes to this policy
We may update this policy as our practices, services, or legal obligations change. The effective date at the top of this page shows the latest revision.
13. Contact
Privacy questions or requests may be sent through our Contact & Support page.
